Frequently asked questions

General Information

Will these wheels fit my vehicle?


Provided that we have your complete vehicle information, our team of specialists will work to ensure excellent fitment for your vehicle. We’re here to help make the process as simple and seamless as possible.




Are these OEM wheels?


No, our wheels are designed and engineered after-market wheels for all luxury and sports cars. They are not OEM.




What is TPMS?


Some vehicles may be equipped with a Tire Pressure Monitoring System (TPMS) that requires a sensor to be installed in the wheel and tire assembly prior to mounting on the vehicle. Once installed, you may have to drive the vehicle to “recognize” the new sensors. No dealership visit required. Please refer to your owner’s manual for details.




What does the term 'Staggered' mean? How does it affect the wheels?


Staggered wheels refers to an arrangement of wheels in which the pair on one end of the vehicle are a different width than the wheels on the other end. Usually, this means the rear wheels are larger than the front wheels, often a few inches wider across the tread or larger in diameter for better or ultimate performance. This is done for practical and aesthetic reasons. Although larger rear wheels (also called a staggered fitment or a staggered application) can help vehicles move over uneven ground, they provide better road handling. The fitment also affects the build and frame design of the car, making it look sleeker or more powerful. Some types of staggered wheel configurations, such as airplane wheels, are necessary to balance and maneuver the vehicle.




What does the offset determine?


Wheel offset is, quite simply, the distance from the hub mounting of the wheel to its true centerline. In other words, the offset of a wheel is the distance between the location where the lugs connect the wheel to the vehicle, and the actual middle (from a vertical perspective) of the wheel. The most effective way of determining proper fitment is consulting with one of our staff members if you are unsure. Contact us at (626) 443-7000 with any questions.




Are these wheels available in a different fitment?


Many of the wheels we offer come in both staggered & standard fitment. If interested in a certain fitment, contact us and we’d be happy to accommodate you.




Are these wheels certified?


All of our wheels are TUV & ISO certified; enduring vigorous tests to ensure highest performance and durability standard any product can hope to meet.




Do you offer customized painting/powder coating?


We offer custom powder coating to match OEM specs, as well as in custom colors and patterns. With custom paint and refinishing techniques, we can make your rims look exactly the way you want them to look.





Shipping + Handling

How long will these wheels take to reach me?


The delivery time will vary based on the distance between your geographical location, in relation to Los Angeles, CA. Our Fedex Ground services provide an approximate 3-7 business day shipment time.




Are there other shipping options available?


For alternative shipping options, contact us at (626) 443-7000. We’ll provide you with priority shipping rates, such as overnight or two-day delivery.




Do you ship internationally?


We provide our shipping services worldwide. Contact us at (626) 443-7000 for international shipping rates.





Customer Service

How do I check the status of my order?


You will automatically be e-mailed both your tracking information and sales invoice within one business day of your order. For additional assistance, you can reach our support at (626) 443-7000.




What if I have other questions?


You can reach our customer service at (626) 443-7000 or e-mail us with any questions you have. We look forward to hearing from you.





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